Thank you for shopping with us at GMS (Ilford)!
If, for any reason, you are not completely satisfied with your recent purchase, we encourage you to read our policy on returns.
Conditions for Returns
In order for the goods to be eligible for a return, please make sure that:
- You inform us by email or calling us within 5 days of the item being delivered – stating the original delivery note number and/or invoice number.
- All goods must be in their original unopened packaging and in a saleable condition
- The following goods cannot be returned:
- Electrical goods – PCB, sensors etc
- Pipes
- Fittings
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our discretion.
Returning Goods
You are responsible for the cost of returning the goods to us. All goods must be sent to the following address:
1 Juniper Road,
Ilford,
Essex,
IG1 2EG
We cannot be held responsible for goods damaged or lost in return shipment. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our returns policy, please contact us via our Contact Us page.
Last Updated: 24th July 2022